Privacy policy
Privacy Policy
Last updated: 08/28/25
This Privacy Policy describes how Nikkimomo, LLC (“we,” “us,” “our,” or the “Café”) collects, uses, and shares your personal information when you visit, order, or interact with our services, including our website nikkimomo.myshopify.com (the “Site”), text message campaigns, email campaigns, or other communications (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, compliance obligations (including A2P 10DLC regulations), or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Personal Information We Collect
We collect the following categories of personal information:
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Contact Information: name, email, phone number, billing/shipping address.
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Order Information: items purchased, payment confirmation, delivery or pickup preferences.
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Account Information: login details (if you create an account).
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Communications: information you provide via customer support, SMS replies, or forms.
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Marketing & Consent Information: records of when and how you gave consent to receive SMS or email marketing.
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Technical Data: usage data, device/browser information, cookies, and IP address.
We may also receive information from third parties, including Shopify, HubSpot, and payment processors.
How We Use Your Information
We use personal information to:
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Provide Services & Fulfill Orders – process payments, prepare meals, manage pickup/delivery, and send receipts.
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Text Message Campaigns – send you order confirmations, receipts, pickup scheduling links, promotional offers, and event updates. Message frequency may vary. Standard message and data rates may apply. You can reply STOP to cancel or HELP for help.
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Email Campaigns – deliver menus, newsletters, promotions, and event invitations.
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Marketing & Personalization – tailor offers, reminders, and content based on your preferences and consent.
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Compliance & Security – comply with legal obligations, prevent fraud, and ensure A2P 10DLC compliance.
Consent for SMS & Email Communications
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By submitting your phone number or email, you consent to receive recurring automated messages from Nikkimomo.
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You may unsubscribe from emails at any time by clicking “unsubscribe” in the footer of our emails.
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You may opt out of texts by replying STOP, or manage preferences via our HubSpot consent forms.
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Participation in SMS and email marketing is not required for purchasing food or attending events.
SMS Consent and Data Use
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to facilitate the delivery of SMS communications through authorized aggregators and service providers.
Cookies & Tracking
We use cookies and similar technologies to improve site functionality, analyze usage, and deliver relevant promotions. See Shopify Cookies Policy.
Sharing of Information
We may share your information with:
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Vendors & Service Providers – Shopify, HubSpot, SMS gateways, payment processors, shipping/delivery services.
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Marketing Partners – only as necessary to deliver communications in line with your preferences.
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Legal Authorities – if required by law, subpoena, or to protect rights and safety.
We do not sell your personal information.
Data Retention
We retain your information only as long as necessary to provide services, comply with regulations, and manage business operations.
Your Rights
As a California resident, you may have the right to:
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Access, correct, or delete your personal information.
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Opt out of marketing communications at any time.
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Request details on how your data is used or shared.
To exercise these rights, contact us using the details below.
Children’s Data
Our Services are not directed toward children under 13, and we do not knowingly collect information from minors.
Security
We implement safeguards to protect your personal data but cannot guarantee absolute security. Please avoid sending sensitive information over unencrypted channels.
Contact Us
If you have questions or wish to exercise your rights, contact us at:
Nikkimomo, LLC
4859 W. Slauson Ave, #160
Los Angeles, CA 90056
Email: rene@nikkimomo.com